At Sewaya, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

When you use Sewaya, we may collect the following information:

• Personal Information: Name, email address, phone number, billing details, and service preferences.
• Payment Information: Processed securely through our payment gateway (we do not store full card details).
• Usage Data: IP address, browser type, device information, and website activity to improve our services.

2. How We Use Your Information

We use your information to:

• Process and confirm your bookings.
• Communicate with you about services, updates, or support.
• Process secure payments and refunds.
• Improve our website, customer experience, and services.
• Comply with legal and regulatory requirements.

3. Data Protection

We take appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All payments are processed through secure, PCI-compliant payment gateways.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share data only with:

• Service providers (caregivers, nurses, etc.) strictly for fulfilling your bookings.
• Payment processors to complete transactions.
• Legal authorities if required by law.

5. Cookies

Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some features of the site may not function properly.

6. Your Rights

You have the right to:

• Access and request a copy of the personal data we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your data, subject to legal or contractual obligations.

7. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal requirements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
📧 info@sewaya.com

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.